Privacy Policy

Below is a Privacy Policy tailored our online checkout on Live Unstuck, incorporating key requirements under the California Consumer Privacy Act (CCPA) and general best practices for e-commerce privacy:

Effective Date: September 2nd 2025
Business Name: Live Unstuck
Website: https://www.liveun-stuck.com
Contact: unstucklive@gmail.com

At Live Unstuck, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information when you make a purchase through our website, in compliance with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.

1. Information We Collect

We collect the following types of personal information during the online checkout process:

CategoryExamplesPurpose

IdentifiersFull name, email address, billing/shipping address, phone numberTo process and fulfill your order

Payment InformationCredit/debit card details, billing info (processed by secure third-party payment gateways)To complete your transaction

Commercial InformationOrder details, purchase historyFor order fulfillment and customer support

Internet/Network ActivityIP address, browser type, cookiesTo ensure site functionality and improve user experience

We do not collect sensitive personal information as defined by the CCPA (e.g., social security numbers, biometric data).

2. How We Use Your Information

We use your information to:

Process payments and ship your order
Provide order confirmation and delivery updates
Offer customer support
Detect and prevent fraudulent transactions
Comply with legal and tax obligations
Analyze and improve our website and services

3. How We Share Your Information

We do not sell your personal information.

We may share it with service providers who help us operate our business, such as:

Payment processors (e.g., Stripe, PayPal)
Shipping partners (e.g., USPS, UPS, FedEx)
Email and support platforms
Website analytics providers

These partners are contractually obligated to use your data only as necessary to provide their services to us.

4. Your California Privacy Rights (CCPA)

If you are a California resident, you have the following rights:

Right To Know

You may request information about the personal data we have collected about you in the past 12 months, including:

Categories of data collected
Sources of the data
Business or commercial purposes for collecting it
Categories of third parties with whom we shared it

Right To Delete

You may request that we delete your personal data, subject to certain exceptions (e.g., to complete a transaction, detect fraud, or comply with legal obligations).

Right To Opt-Out Of Sale

We do not sell your personal information, so this right does not apply.

Right To Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

How To Submit A Request

To exercise your CCPA rights, please email us at unstucklive@gmail.com with the subject line "California Privacy Rights Request". We may need to verify your identity before processing your request.

5. Data Security

We use SSL encryption and secure third-party services to safeguard your data during the checkout process. However, no system is 100% secure, and you use our website at your own risk.

6. Cookies and Tracking

We use cookies and similar technologies to:

Keep items in your shopping cart
Remember your preferences
Analyze site traffic and improve performance

You can manage cookie preferences in your browser settings.

7. Data Retention

We retain your data only as long as needed to:

Complete your transactions
Provide customer support
Comply with legal or accounting obligations

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. When we do, we will revise the “Effective Date” at the top of this page. Please review it regularly to stay informed.

9. Contact Us

If you have any questions or concerns about this policy or your personal information, please contact us:

📧 Email: unstucklive@gmail.com
🌐 Website: https://www.liveun-stuck.com
📍 Mailing Address: 13079 Sierra Padre Way, Victorville, CA 92394